This Privacy Policy describes how Local360Connect (“we”, “our”, “us”) collects, uses, discloses, and protects personal information when you use our websites, apps, and services (collectively, the “Services”).
1) Information We Collect
- Account & Profile Data: name, email, phone (optional), city, business details when you claim/add a listing.
- Usage & Device Data: IP address, device/browser info, pages viewed, referral URLs, timestamps, approximate location (city-level), cookies.
- Content You Provide: reviews, ratings, photos, messages sent via contact forms, business updates.
- Transactional/Operational Data: subscription/claim purchase metadata (handled via payment partners; we don’t store full card details).
2) How We Use Information
- Provide, maintain, and improve the Services (search, discover, claim, analytics).
- Process requests (claims, edits, support) and communicate with you.
- Personalize content (e.g., showing listings in your city) and measure performance.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms.
3) Cookies & Similar Technologies
We use essential cookies for core functionality (session, security) and optional cookies for analytics and performance. You can control cookies in your browser settings; disabling some may impact functionality.
4) Analytics & Advertising
We may use privacy-respecting analytics to understand usage and improve the experience. Where third-party tools are used, they may set cookies or receive limited device/usage data to provide aggregated insights. We do not sell your personal information.
5) When We Share Information
- Service Providers/Processors: hosting, security, analytics, email delivery, support tools—bound by confidentiality and data-processing terms.
- Business Interactions: information you choose to share with a business (e.g., calls/WhatsApp clicks initiated from a listing) goes to that business.
- Legal & Safety: to comply with law, enforce terms, or protect rights, property, or safety.
- Transfers: in the event of a merger, acquisition, or asset transfer, consistent with this Policy.
6) Your Choices & Rights
- Access/Update: login to your account to edit profile or business details.
- Delete: request deletion of your account or personal data, subject to legal/operational limits.
- Opt-out of emails: use unsubscribe links or contact support.
- Cookie controls: manage via your browser; see Section 3.
Depending on your region, you may have additional rights (e.g., GDPR/UK GDPR/CPRA) such as data portability, objection, or restriction. We honor valid requests in line with applicable laws.
7) Data Security
We use administrative, technical, and organizational safeguards to protect personal data. However, no method of transmission or storage is 100% secure. Please use unique, strong passwords and keep them confidential.
8) Data Retention
We retain personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
9) International Transfers
Your information may be processed outside your country. Where required, we implement appropriate safeguards for cross-border transfers.
10) Children’s Privacy
Our Services are not directed to children under 13 (or the equivalent age in your jurisdiction). If you believe a child has provided personal data, please contact us and we’ll take appropriate steps.
11) Third-Party Links
Our Services may link to external sites (e.g., business websites, maps, WhatsApp). We’re not responsible for their privacy practices. Review their policies before sharing information.
12) Changes to this Policy
We may update this Policy from time to time. The “Last updated” date shows the latest version. Material changes will be communicated via the Services or email where appropriate.
13) Contact Us
Questions or requests about this Policy or your data?
Email: hello@local360connect.in
Or use our Contact page.